Help with food
Emergency Food Provision
If you are struggling to feed your family and need an emergency food parcel help is available.
CFINE is working in partnership with other charities in the city to provide Emergency Food parcels via home delivery for those self-isolating who are experiencing food insecurity and in desperate need. Food Banks have temporarily closed for collection of food parcels during the Covid 19 emergency. CFINE operates a self-referral system, so you do not need to be referred by another service.
Demand for home deliveries is high and CFINE and partners are committed to responding as soon as possible.
As CFINE is closed during the weekend those needing a food parcel over weekends should contact CFINE by 12 noon on the prior Thursday.
Aberdeen Cyrenians can help anyone who needs cooked food, packaged food, baby food and other supplies, toiletries or clothing delivered through their AC2U Service or free phone 0808 1964422.
Anyone affected by homelessness, at risk of homelessness, or in temporary accommodation; affected by abuse, violence or exploitation; those with addiction, mental health challenges or multiple complex needs; the elderly, disabled or suffering from a chronic medical condition; and those with babies and young children will be given priority.
Shielding and vulnerable groups, including the elderly and self-isolating
You may have received correspondence recently from the Scottish Government as you have been identified as a person who is at higher risk of severe illness if you were to catch Coronavirus. If you do not have carers, family, friends, neighbours or local community groups who can assist you with tasks like shopping or collecting medication, the government has advised that support will be given to help you self-isolate during this time by delivering weekly food packs and medication.
The simplest way to find out more about this service is to make sure you’ve joined the SMS Shielding Service by texting your ten digit CHI number to 07860 064 525.
The Scottish Government are also working with supermarkets in Scotland, to make sure individuals who are shielding have access to priority delivery slots. You’ll pay for these deliveries in the normal way, but having a guaranteed delivery will allow you to choose what you want each week.
Once you register with SMS Shielding Service, we will contact you as soon as we can with details of how to get priority supermarket deliveries. If you cannot access the SMS Shielding Service, please contact Aberdeen City Council Crisis Line 0800 0304 713;
The other options that are also available are:
- Customers can choose ‘click and collect’ services at any supermarket where available – if you need help collecting your order, please contact the Crisis Line 0800 0304 713
- Morrisons have introduced a telephone ordering service for vulnerable people who do not use online shopping – their number is 0345 322 0000
- Morrisons are also offering ‘Food boxes’ which will be delivered direct to your home and these are ordered on-line or you can choose the Morrison’s ‘Door Step Delivery’ by phoning 0345 611 6111 (option 5).
- Marks & Spencer are offering a selection of different ‘Food Boxes’ and these can be ordered on-line and delivered direct to your home
- Marks & Spencer and Asda are offering an ‘Volunteer Shopping Card’ if you rely on friends and family to get your shopping. This card will help you get funds to those who are getting your essentials for you. This is a contactless, safe and secure way to shop for others or allow others to shop for you.
- Aldi are offering a ‘Food Parcel’ which will delivered direct to your home and these are ordered on-line
- Iceland can arrange delivery direct to your home by ordering on-line
- Tesco On-line Customers – If you have an on-line account already in place with Tesco, please call them on 0800 917 7359. They can’t guarantee a slot will be available, but they will do their best to prioritise you as we continue to expand our capacity.
- Supermarkets have arranged priority slots for vulnerable and elderly customers. You should check each supermarkets own website for further information on this.
For more information on healthy living and healthy eating please visit; Healthy Living - Healthy Eating
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