Before you contact us
If your enquiry is to obtain confirmation of:
- Your Council Tax liability
- Your Council Tax balance
- Details on payments made, or any changes to your payment method
- Any award and calculation of your Council Tax Reduction
This information can be obtained by using your council tax reference and registering through our secure Register for Self Service.
Please ensure that you provide your Council Tax reference number or full name and address if contacting us.
Many of our services are available online.
If you can't find what you are looking for online, you can call us on 03000 200 292.
Lines are open Monday to Friday 9am to 5pm.
Visit us in person
If you would like to speak to someone in person you will need to make an appointment. To book an appointment at one of our offices, please call 03000 200 292.
Write to us
Revenues and Benefits
Business Hub 16
Third Floor West, Marischal College
Fax: 01224 346700