ImportantDue to the system processing for the new Council Tax bills for 2021/22 the Council Tax and Benefits Self Service will not be available from 6.30pm on Friday 5 March until 5pm on Thursday 11 March.  

Kincorth Customer Access Point

  • Monday to Friday: 8:30am to 5pm

Kincorth Customer Access Point
Provost Watt Drive
AB12 5NA

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Coronavirus (COVID-19)
Following UK Government guidelines we have made the decision to temporarily close a number of our frontline offices, including all Customer Access Points, with immediate effect.


Kincorth Customer Access Point is located in the complex incorporating the Library, Community Centre and Community Health Clinic on Provost Watt Drive.

Local residents no longer need to travel into the city centre to gain access to a wide range of services. Instead they can get services delivered face-to-face in their local area.

To assist you at the Customer Access Point is our friendly team of trained Customer Service Advisers, who will be happy to help you with your enquiry.

By bringing together a range of services and information under one roof in a location convenient for customers means that services are brought to the customer rather than the customer having to work out which building they need to visit.

If you have a comment or suggestion to make about a service you would like to see delivered at Kincorth Customer Access Point, please contact any of the team of Customer Service Advisers.

If we can't help you, we will put you in touch with someone who can.

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