ImportantDue to the system processing for the new Council Tax bills for 2021/22 the Council Tax and Benefits Self Service will not be available from 6.30pm on Friday 5 March until 5pm on Thursday 11 March.  

Woodside Customer Access Point

Monday to Friday: 8:30am - 5pm

Address:
Woodside Customer Access Point
Woodside Fountain Centre
Marquis Road
Aberdeen 
AB24 2QY

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Coronavirus (COVID-19)
Following UK Government guidelines we have made the decision to temporarily close a number of our frontline offices, including all Customer Access Points, with immediate effect.

 

Woodside Customer Access Point is located in the Woodside Fountain Centre on Marquis Road/Great Northern Road.

Local residents no longer need to travel into the city centre to gain access to a wide range of services. Instead they can get services delivered face-to-face in their local area.

The Woodside Fountain Centre is a multi-service community facility which allows access to a wide range of both council and community services. These services include: Woodside Community Centre, Woodside Fountain Housing Office, Fersands Family Centre, Fersands Community Project. Citizens Advice Bureau, Pathways and a coffee bar which serves delicious low cost breakfast on Wednesday and Friday, 9am-12noon.

To assist you at the Woodside Customer Access Point is our friendly team of trained Customer Service Advisers, who will be happy to help you with your enquiry.

You can book an appointment to speak to a member of staff about any housing concerns you may have if you are a council tenant

By bringing together a range of services and information under one roof in a location convenient for customers means that services are brought to the customer rather than the customer having to work out which building they need to visit.

At Woodside Customer Access Point it is possible to book a session on a public access computer to use the internet, There are rooms which can be booked, at reasonable rates, for meetings etc. in addition to a large sports hall.

If you have a comment or suggestion to make about a service you would like to see delivered at Woodside Customer Access Point, please contact any of the team of Customer Service Advisers.

If we can't help you, we will put you in touch with someone who can.

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