ImportantDue to the system processing for the new Council Tax bills for 2021/22 the Council Tax and Benefits Self Service will not be available from 6.30pm on Friday 5 March until 5pm on Thursday 11 March.  

Replace lost keys

If you are an Aberdeen City Council tenant and the keys to your house or flat have been lost or stolen, we can arrange to get the locks changed and give you new keys.

  • If you have lost the key to your own house or flat, please phone Housing Repairs on 03000 200 292.
  • If you have lost the key to a communal door, then please call your local housing office on 03000 200 292 (option 2).

You will be charged for the replacement locks and new keys.

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