Our role as a Council is to provide effective services to the public. We regularly report on our performance so that you – our customers – know how we are doing when it comes to providing services, using resources efficiently, and delivering on our objectives.
One way of measuring whether we are meeting our objectives is by using performance indicators. Aberdeen City Council has a set of Statutory Performance Indicators (SPIs) that we report on regularly. This allows us – and you – to see if we are meeting our targets and whether our performance has improved over time.
Some of our SPIs are national performance indicators. Other Councils across Scotland also report on these same indicators. The Local Government Benchmarking Framework contains performance information from all Councils across Scotland. You can use the framework to compare our performance against that of other Councils and see how we are doing compared to the Scottish average.
Through the city’s community planning partnership, Aberdeen City Council works with a range of partners, including communities, to deliver improved outcomes for those who live, work, visit and do business in Aberdeen. You can find information on the Partnership, including plans, performance reports and improvement projects on the Community Planning Aberdeen website.
The Council regularly asks for your views to help inform decisions on a range of topics. You can see details of all consultations on our consultation hub.
If you’d like to know anything else about our performance, please email email@example.com