How we use your information
When you apply for an exemption certificate Aberdeen City Council keeps a record of the information you provide in the application form. The information you give will be shared with our Customer Service team to process your request. In the event an exemption certificate is granted, the Council’s City Warden team and Compliance Officers will be informed as they are responsible for monitoring littering and road traffic infringements. If you choose to give your email address, we will use this to contact you with a remind you when your exemption is about to expire. If you do not wish to receive this reminder, you do not need to provide an email address.
How long we keep your information for
We will keep your information for as long as you have an exemption. If you do not choose to renew your exemption, we will keep your information for 12 months from the expiry of your exemption.
You’ve got legal rights about the way the Council handles and uses your data, which include the right to ask for a copy of it, and to ask us to stop doing something with your data. Please contact the Council’s Data Protection Officer by email DataProtectionOfficer@aberdeencity.gov.uk or in writing at: Data Protection Officer, Aberdeen City Council, Business Hub 6, Level 1 South, Marischal College, Aberdeen, AB10 1AB.
See more information about all of the rights you have. You also have the right to make a complaint to the Information Commissioner’s Office. They are the body responsible for making sure organisations like the Council handle your data lawfully.
Our legal basis
Aberdeen City Council is the Data Controller for the information you provide. Wherever we process personal information we have to make sure we have a basis for doing so in Data Protection Law. We understand our basis for providing exemption certificates as 6(1) (c) and 6 (1) (e) of the General Data Protection Regulation. This is because we undertake this activity as part of our public task and as a legal obligation as a local authority under the Roads (Scotland) Act 1984 and the Environmental Protection Act 1990.